An increasing number of people are using ChatGPT, Gemini, Claude, and similar tools in a professional context. Many employers now even explicitly expect a certain level of “AI fluency.” It is therefore all the more important for current and future employees to understand the risks associated with using chatbots. After all, the technology—particularly when it comes to processing information—is deeply prone to error. It invents sources, relies on data skewed by structural discrimination, and tells us exactly what we want to hear; these programs are not trained to provide accurate information, but rather to generate answers that appeal to us.

This presentation addresses the key aspects that any employee using—or planning to use—AI in the workplace should know.

Niklas Titgemeyer is a sociologist (M.A.) and keynote speaker specializing in the risks and limitations of AI language models. He previously worked in journalism. On social media, he engages in science communication regarding responsible AI usage and the risks associated with chatbots. A key focus of his work is the issue of chatbot-generated disinformation; his content reaches millions of people, and he has a combined following of over 67,000 across various platforms.

He possesses not only a practical and socio-technical understanding of the technology and its implications but is also familiar with the technical inner workings of language models—knowledge he acquired through various training courses. In his keynote speeches, he highlights where AI systems systematically fail and examines the consequences of this for society and democracy.